Privacy Policy for PRE3 Chatbot

Introduction

This Privacy Policy explains how Premier Real Estate Management LLC (“we,” “our,” or “us”) collects, uses, and protects information when you interact with our chatbot (“Chatbot”) available on all Premier Real Estate Management LLC websites. By using the Chatbot, you agree to the terms described in this Privacy Policy.

Information We Collect

When you interact with the Chatbot, we may collect the following types of information:

  • Conversation Data: The content of your chat messages and any information you choose to share within the conversation.
  • Technical Information: This includes your IP address, browser type, device information, and timestamps of your interactions.
  • Usage Data: Logs of chatbot interactions, including message metadata, to improve system performance and reliability.

All chatbot conversations are recorded and stored on our secure server hosted on Railway.

How We Use Your Information

We use the collected information to:

  • Provide and operate the Chatbot service.
  • Improve Chatbot performance and user experience.
  • Diagnose technical issues or bugs.
  • Train and evaluate the accuracy and effectiveness of our automated systems (in compliance with applicable data protection laws).
  • Ensure compliance with our Terms of Service and legal obligations.

We do not sell, rent, or lease your personal information to third parties.

Third-Party Services

Our Chatbot uses the OpenAI API to generate responses. When you send a message, your input may be transmitted to OpenAI’s servers for processing and returned to our system. OpenAI may temporarily store and review data to ensure service quality and compliance with its policies.

For more details on OpenAI’s data practices, see OpenAI’s Privacy Policy.

Additionally, our backend infrastructure is hosted on Railway, a third-party cloud platform. Data transmitted to and stored on Railway is subject to Railway’s Privacy Policy.

Data Retention

We retain chat logs and technical information for as long as necessary to:

  • Provide and improve the service,
  • Comply with legal and regulatory requirements, or
  • Resolve disputes and enforce agreements.

If you wish to request deletion of your chat data, contact us at privacypolicy@pre-3.com

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, or misuse. However, please be aware that no method of electronic storage or transmission is completely secure.

Your Rights

Depending on your jurisdiction, you may have rights regarding your personal data, including:

  • The right to access, correct, or delete your data,
  • The right to restrict or object to processing, and
  • The right to data portability.

To exercise these rights, contact us at privacypolicy@pre-3.com

Children's Policy

Our Chatbot is not directed to individuals under the age of 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal data from children. If we learn that a child has provided us with personal data, we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Effective Date.” Continued use of the Chatbot after any changes constitutes your acceptance of the revised policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, contact us at:

Premier Real Estate Management LLC
Email: privacypolicy@pre-3.com

Address:
ATTN: IT DEPT
Premier Real Estate Management LLC
3120 Gateway Rd
Brookfield, WI 53045